/* v1.7.101 — Ticket workspace. Scope avoids changing POS, reports and public prints. */
@media screen {
  .frd-ticket-page {
    --ticket-ink:#192f40;
    --ticket-muted:#566b79;
    --ticket-line:#dfe7ec;
    max-width:1440px;
    color:var(--ticket-ink);
    font:14px/1.55 -apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;
    padding-bottom:48px;
  }
  .frd-ticket-page *, .frd-ticket-page *::before, .frd-ticket-page *::after {box-sizing:border-box}
  .frd-ticket-page h2,.frd-ticket-page h3 {font-family:inherit;letter-spacing:-.025em;text-transform:none}
  .frd-ticket-page h3 {font-size:18px;line-height:1.35;font-weight:650;margin:0 0 20px}
  .frd-ticket-page p {font-size:14px;line-height:1.6;margin:8px 0 18px}
  .frd-ticket-page button,.frd-ticket-page a.frd-btn {font-family:inherit;letter-spacing:0;text-transform:none}
  .frd-ticket-page .frd-btn {
    min-height:42px;padding:10px 15px;border:1px solid transparent;border-radius:8px;
    font-size:13px;line-height:1.4;font-weight:600;text-decoration:none!important;
    background:#173b50;box-shadow:0 1px 2px #122e4210;transition:background .15s,box-shadow .15s;
  }
  .frd-ticket-page .frd-btn:hover:not(:disabled) {background:#244e65;box-shadow:0 3px 8px #122e4215}
  .frd-ticket-page .frd-btn.light,.frd-ticket-page .frd-ticket-actionbar .frd-btn.secondary,
  .frd-ticket-page .frd-feedback-strip .frd-btn.secondary {
    background:#fff;border-color:#cdd9e0;color:#234254!important;box-shadow:0 1px 2px #122e4208;
  }
  .frd-ticket-page .frd-btn.light:hover,.frd-ticket-page .frd-ticket-actionbar .frd-btn.secondary:hover,
  .frd-ticket-page .frd-feedback-strip .frd-btn.secondary:hover {background:#edf3f6}
  .frd-ticket-page .frd-btn.warning {background:#fff8ec;color:#85501c!important;border-color:#e5c9a4}
  .frd-ticket-page .frd-btn.warning:hover {background:#ffefd7}
  .frd-ticket-page .frd-btn.success {background:#eaf6ef;color:#216347!important;border-color:#b6d8c5}
  .frd-ticket-page .frd-btn.success:hover {background:#d8eedf}
  .frd-ticket-page .frd-btn.danger {background:#fff;color:#b03b35!important;border-color:#ebd5d4;box-shadow:none}
  .frd-ticket-page .frd-btn.danger:hover {background:#fff0ee}
  .frd-ticket-page .frd-btn:disabled {opacity:.48;cursor:not-allowed;box-shadow:none}
  .frd-ticket-page :is(button,a,input,select,textarea,summary):focus-visible {outline:3px solid #4588b6;outline-offset:3px}
  .frd-ticket-page .frd-ticket-hero {border-color:var(--ticket-line);border-radius:16px;box-shadow:0 4px 18px #203e5106}
  .frd-ticket-page .frd-ticket-hero-top {padding:22px 28px 24px;gap:18px;background:#fff;border-bottom:0}
  .frd-ticket-page .frd-ticket-back {font-family:inherit;font-weight:600;font-size:12px;line-height:1.4;color:var(--ticket-muted);min-height:28px}
  .frd-ticket-page .frd-ticket-identity {gap:18px}
  .frd-ticket-page .frd-ticket-identity>div {display:block}
  .frd-ticket-page .frd-ticket-eyebrow {font-size:10px;color:#597181;font-weight:700;letter-spacing:.14em;margin-bottom:7px}
  .frd-ticket-page .frd-ticket-identity h2 {font-size:32px;font-weight:650;line-height:1.2;margin:0}
  .frd-ticket-page .frd-ticket-identity>.frd-badge {padding:8px 14px;border-radius:7px;font-size:12px;font-weight:600;max-width:100%;white-space:normal}
  .frd-ticket-page .frd-ticket-summary {grid-template-columns:1fr 1.3fr .85fr 1.2fr;margin:0 28px;padding:0;border-top:1px solid var(--ticket-line);border-bottom:0;gap:22px}
  .frd-ticket-page .frd-ticket-summary>span,
  .frd-ticket-page .frd-ticket-summary>span+span {padding:18px 0;border:0;min-width:0}
  .frd-ticket-page .frd-ticket-summary small {font-size:10px;color:#607481;font-weight:650;letter-spacing:.08em;margin-bottom:6px}
  .frd-ticket-page .frd-ticket-summary strong {font-size:13px;font-weight:600;line-height:1.5;white-space:normal;overflow-wrap:anywhere;overflow:visible}
  .frd-ticket-page .frd-ticket-actionbar {padding:18px 28px;border-top:1px solid var(--ticket-line);background:#fafcfd;gap:22px;flex-wrap:wrap;overflow:visible;align-items:flex-end}
  .frd-ticket-page .frd-ticket-action-group {flex:0 1 auto;min-width:0}
  .frd-ticket-page .frd-ticket-action-group.primary {border:0;padding:0}
  .frd-ticket-page .frd-ticket-action-group.destructive {margin-left:auto}
  .frd-ticket-page .frd-ticket-action-group>small {font-size:10px;font-weight:650;letter-spacing:.07em;color:#607481;margin-bottom:8px}
  .frd-ticket-page .frd-ticket-action-group>div {gap:8px}
  .frd-ticket-page .frd-feedback-strip {display:flex;align-items:center;justify-content:space-between;gap:20px;padding:17px 28px;border-top:1px solid var(--ticket-line);background:#f2f7fa}
  .frd-ticket-page .frd-feedback-strip.is-blocked {background:#fffaf2}
  .frd-ticket-page .frd-feedback-state {display:flex;align-items:flex-start;gap:12px;min-width:0}
  .frd-ticket-page .frd-feedback-symbol {display:grid;place-items:center;flex:0 0 34px;width:34px;height:34px;background:#e1edf3;border:1px solid #d1e1ea;border-radius:9px;color:#325d76}
  .frd-ticket-page .frd-feedback-symbol svg {width:17px;height:17px;fill:none;stroke:currentColor;stroke-width:1.7}
  .frd-ticket-page .frd-feedback-state strong {display:block;font-size:13px;font-weight:650}
  .frd-ticket-page .frd-feedback-state small {display:block;color:var(--ticket-muted);font-size:12px;margin-top:2px;overflow-wrap:anywhere}
  .frd-ticket-page .frd-feedback-actions {display:flex;gap:8px;flex-wrap:wrap;flex-shrink:0}
  .frd-ticket-page .frd-ticket-tabs {gap:6px;padding:0;background:transparent;border:0;border-bottom:1px solid #d6e1e7;border-radius:0;margin:24px 0;flex-wrap:nowrap;overflow-x:auto;scrollbar-width:thin}
  .frd-ticket-page .frd-ticket-tabs button {min-height:48px;padding:12px 14px;border-radius:0;border:0;border-bottom:3px solid transparent;font-size:13px;font-weight:600;color:#566b79;white-space:nowrap;box-shadow:none}
  .frd-ticket-page .frd-ticket-tabs button:hover {background:#eaf1f5;color:#173b50}
  .frd-ticket-page .frd-ticket-tabs button.active {background:transparent;color:#173b50;border-bottom-color:#173b50;box-shadow:none}
  .frd-ticket-page .frd-ticket-overview-grid {grid-template-columns:minmax(0,1.25fr) minmax(340px,.85fr);gap:24px;align-items:start}
  .frd-ticket-page .frd-ticket-overview-grid>section:last-child {gap:20px}
  .frd-ticket-page .frd-card {padding:24px;border:1px solid var(--ticket-line);border-radius:13px;box-shadow:0 3px 12px #17304204;min-width:0}
  .frd-ticket-page .frd-kv {grid-template-columns:130px minmax(0,1fr);gap:0 18px;margin-bottom:26px;font-size:13px}
  .frd-ticket-page .frd-kv>* {padding:10px 0;border-bottom:1px solid #edf1f4;line-height:1.5}
  .frd-ticket-page .frd-kv strong {font-weight:500;color:#59707f}
  .frd-ticket-page .frd-kv span {color:#233e50;overflow-wrap:anywhere}
  .frd-ticket-page .frd-card ul {list-style:none;padding:0;margin:12px 0}
  .frd-ticket-page .frd-card li {padding:13px 15px;border:1px solid #e6ecf0;border-radius:8px;background:#f8fafb;font-size:13px;margin:8px 0}
  .frd-ticket-page .frd-form label {font-size:12px;font-weight:600;color:#344f60;margin-bottom:16px}
  .frd-ticket-page .frd-form input,.frd-ticket-page .frd-form select,.frd-ticket-page .frd-form textarea {font-size:14px;line-height:1.5;font-weight:400;padding:11px 12px;border-color:#ccd9e2;border-radius:8px;background-color:#fff;min-height:44px;max-width:100%}
  .frd-ticket-page .frd-form textarea {min-height:110px;resize:vertical}
  .frd-ticket-page .frd-form select {font-size:13px;font-weight:600}
  .frd-ticket-page .frd-check {align-items:flex-start;line-height:1.6;gap:10px}
  .frd-ticket-page .frd-check input {flex:0 0 18px;width:18px;height:18px;min-height:18px;margin:2px 0 0;accent-color:#173b50}
  .frd-ticket-page .frd-muted-small {color:#5b6f7d;font-size:12px;line-height:1.6}
  .frd-ticket-page .frd-actions {margin-top:16px;justify-content:flex-start}
  .frd-ticket-page .frd-pricing-grid {display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}
  .frd-ticket-page .frd-pricing-grid span {min-width:0}
  .frd-ticket-page .frd-pricing-grid small {display:block;font-size:11px;color:#5b6f7d;margin-bottom:5px}
  .frd-ticket-page .frd-pricing-grid strong {font-size:20px;letter-spacing:-.03em;font-weight:650;overflow-wrap:anywhere}
  .frd-ticket-page .frd-log-card {border-left-width:3px;box-shadow:none;padding:18px 20px;font-size:13px}
  .frd-ticket-page .frd-log-card header small {font-size:11px}
  .frd-ticket-page .frd-ticket-compose {max-width:none}
  .frd-ticket-page .frd-ticket-panel {min-width:0}
  .frd-ticket-page .frd-document-card {border-color:var(--ticket-line);box-shadow:none}
  /* The shared navigation becomes compact only while a ticket is displayed. */
  .frd-app:has(.frd-ticket-page)>.frd-top {padding:18px 28px;gap:24px;align-items:center}
  .frd-app:has(.frd-ticket-page)>.frd-top>div:first-child {flex:0 1 260px;min-width:200px}
  .frd-app:has(.frd-ticket-page)>.frd-top h1 {font-size:20px;line-height:1.3;letter-spacing:-.02em}
  .frd-app:has(.frd-ticket-page)>.frd-top p {font-size:11px;line-height:1.5;max-width:285px;margin-top:5px}
  .frd-app:has(.frd-ticket-page) .frd-top-actions {gap:4px;justify-content:flex-end}
  .frd-app:has(.frd-ticket-page) .frd-top-actions :is(button,a,summary) {font-size:12px;padding:10px;line-height:1.4;font-weight:600}
  @media(max-width:1050px) {
    .frd-ticket-page .frd-ticket-summary {grid-template-columns:repeat(2,minmax(0,1fr));gap:0 28px}
    .frd-ticket-page .frd-ticket-summary>span:nth-child(n+3) {border-top:1px solid #edf1f4}
    .frd-ticket-page .frd-ticket-overview-grid {grid-template-columns:minmax(0,1fr) minmax(300px,.9fr);gap:18px}
    .frd-ticket-page .frd-feedback-strip {align-items:flex-start;flex-direction:column;gap:14px}
    .frd-app:has(.frd-ticket-page)>.frd-top {flex-direction:column;align-items:flex-start;gap:14px}
    .frd-app:has(.frd-ticket-page)>.frd-top>div:first-child {flex:auto}
    .frd-app:has(.frd-ticket-page) .frd-top-actions {justify-content:flex-start}
  }
  @media(max-width:780px) {
    .frd-ticket-page .frd-ticket-overview-grid {grid-template-columns:minmax(0,1fr)}
    .frd-ticket-page .frd-card {padding:20px}
    .frd-ticket-page .frd-ticket-actionbar {gap:16px}
  }
  @media(max-width:520px) {
    .frd-ticket-page .frd-ticket-hero-top {padding:18px 18px 20px}
    .frd-ticket-page .frd-ticket-identity h2 {font-size:27px}
    .frd-ticket-page .frd-ticket-identity {align-items:flex-start;gap:14px}
    .frd-ticket-page .frd-ticket-summary {margin:0 18px;gap:0 16px;grid-template-columns:repeat(2,minmax(0,1fr))}
    .frd-ticket-page .frd-ticket-summary>span {padding:14px 0!important}
    .frd-ticket-page .frd-ticket-summary strong {font-size:12px}
    .frd-ticket-page .frd-ticket-actionbar,.frd-ticket-page .frd-feedback-strip {padding:16px 18px}
    .frd-ticket-page .frd-ticket-action-group.primary {flex:1 1 100%}
    .frd-ticket-page .frd-ticket-action-group {flex:1 1 100%}
    .frd-ticket-page .frd-ticket-action-group.destructive {flex:0 0 auto;margin-left:0}
    .frd-ticket-page .frd-feedback-actions {width:100%}
    .frd-ticket-page .frd-feedback-actions .frd-btn {flex:1 1 130px}
    .frd-ticket-page .frd-ticket-tabs {margin:18px 0}
    .frd-ticket-page .frd-ticket-tabs button {padding:11px 12px}
    .frd-ticket-page .frd-kv {grid-template-columns:95px minmax(0,1fr);gap:0 12px}
    .frd-ticket-page .frd-kv strong {margin-top:0}
    .frd-ticket-page .frd-pricing-grid strong {font-size:18px}
    .frd-app:has(.frd-ticket-page)>.frd-top {padding:18px}
  }
  @media(prefers-reduced-motion:reduce) {.frd-ticket-page .frd-btn {transition:none}}
}
