An Apple repair toolkit
After several years of availability in the United States, Apple’s Self Service Repair program for Mac and iPhone is expanding to a total of 32 European countries — and Canada will be added in 2025.
In a very short press release on Wednesday morning, Apple announced the expansion of its Self Service Repair program. Countries specifically listed by Apple include U.K., France, Germany, and the Netherlands.
Self Service Repair supports 42 Apple products. Service documentation is now available in 24 languages.
The program’s procedures remain essentially the same, regardless of location. Following a user’s self-diagnosis, the customer places an order for the parts and tools using a special online store.
Consumers will have to return “core” parts the same as repair shops do now, to receive a credit towards the initial part purchase price.
The complexity of repair work, and the high cost of the parts, means that Apple’s Self Service Repair program remains not practical for individuals who just scratched their display. As expensive as going to an authorized Apple repairer can be, that will remain the most economic route in terms of cost, time, and the risk of damaging devices further.
After an announcement in November 2021, The Self Service Repair program started in April 2022 with just iPhone.
